Microsoft pauses Windows 11 updates for PCs with some Ubisoft games installed

Microsoft pauses Windows 11 updates for PCs with some Ubisoft games installed

Illustration by Alex Castro / The Verge

Microsoft has stopped offering updates to Windows 11 version 24H2 on PCs that have certain Ubisoft games installed, Bleeping Computer reports. The company made the move after complaints that Star Wars Outlaws and games in the Assassin’s Creed series were crashing after installing the new Windows update.

Microsoft confirmed the “compatibility hold” in a status update yesterday evening, and says it’s working with Ubisoft to find a fix. In the meantime, the company recommends against installing the Windows 11 24H2 update manually.

Here is Microsoft’s description of the issue and games affected:

After installing Windows 11, version 24H2, you might encounter issues with some Ubisoft games. These games might become unresponsive while starting, loading or during active gameplay. In some cases, users might receive a black screen. The affected games are:

• Assassin’s Creed Valhalla

• Assassin’s Creed Origins

• Assassin’s Creed Odyssey

• Star Wars Outlaws

• Avatar: Frontiers of Pandora

Microsoft writes that Ubisoft has released a temporary hotfix to address crashing issues in Star Wars Outlaws, but says that players “might still experience some performance issues.”